[ONLINE TRAINING] Communication and Listening Skills for Sales Professionals

Good communication skills improves sales. No doubt about it! You can know your product and services well. Couple your knowledge with the skill to build relationships, be persuasive, and provide leadership to customers.

Most business communication courses focus on general workplace communication. This one is different. This course helps sales professionals to sharpen their communication skills so that they can sell better.

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wiCOM features Zinfinity Consulting’s founder as the Mogul of the Month

Congratulations to our Founder and Managing Consultant, Gina Phan for being featured as Mogul of the Month in July 2019 by Women in Commerce (wiCOM).

Each month, wiCOM features women leaders who are making an impact and be an inspiration to the community. Gina joins the list that represents a look at the passionate leaders within a dynamic segment of the economy.  Continue reading

Consultative Sales Technique Training

 CONSULTATIVE SELLING TECHNIQUES- Building Rewarding Sales Relationship with Your Customers -19 & 20 February 2019 | Empire Hotel, Subang Jaya, | Gina Phan, IPMA (UK), HRDF-approvedMalaysian Integrity Academy Sdn Bhdmia@integrity2u.my Mark Tan (+6016 3456 560)

Download registration form now 


“I know my product well. Why can’t I convince more customers?”

Sounds familiar? In today’s complex and highly competitive business environment, selling is no longer just about telling customers about your product and services. Customers are savvy today  — they are armed with product information, pricing, and reviews from friends. Some of them would have done research and comparisons on the Internet. Most have completed 60% of their buying before decision before engaging with a sales person.

Intentional sales professionals must cut through the noise to foster authentic relationships with their customers. A strong customer relationship allows your organization to build trust, offer insights, and foster loyalty. It becomes a big contributor to meeting and exceeding business goals.

Learning Objectives

  • Understand Buying Motivations
  • Understand and apply Personality Style Matching in selling
  • Use the 4-stage Sales Consultative Technique to overcome buying barriers
  • Apply the SPIN selling questions
  • Build Long Term Relationships with Customers
  • Handle Objections effectively
  • Be familiar with different Closing Techniques

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Who should attend

All Sales Professionals including Pre-Sales, Business Development Personnel, Entrepreneurs and anyone who is seeking stronger customer relationships and improve their ability to generate increased sales

The details

  • Training Date : 19 & 20 February 2019 (Tue & Wed), 9AM – 5PM
  • Training Venue : Empire Hotel, Subang Jaya,Selangor
  • Principal Trainer : Gina Phan, IPMA (UK), HRDF-approved trainer (Cert No. 4413)
  • Organiser: Malaysian Integrity Academy (MIA)
  • Your investment: MIA Corporate Member : RM1,680.00 nett per person. Non-Member : RM1,880.00 nett per person  (HRDF-claimable)
  • Email for more information:  mia@integrity2u.my / mia@integrity.net.my
  • Phone: Siti Fatimah (+6017 4507 554), Mohammad Aliff (+6018 2464 509), Mark Tan (+6016 3456 560)

Download registration form now

Consultative Sales Training in collaboration with the Malaysian Integrity Academy

Consultative Sales Technique Training

“If you want to grow your business, don’t close sales; open relationships.”

Learn how to grow your business with the Consultative Sales Technique

Establishing long-term relationships is key to sales and business success.  Let our trainer, Gina Phan, show you how she has managed to serve her key customers for decades. The relationships she has built over the years have been rewarding and beneficial for both. Continue reading

Consultative Sales Technique Course (12 August 2017)

The Consultative Sales Technique course is for you if  you answer ‘Yes‘ to any of these questions:

  • Are you a new in a sales career?
  • Are you an entrepreneur?
  • Are you a running a start-up with very little selling experience?
  • Have you been working in a sales career without any proper training?
  • Do you want to increase sales and grow your business?

Join us:

When: 12 Aug 2017 (Saturday)

Where: Dataran Prima, Petaling Jaya, Malaysia

[Learn more by clicking here]


Feature picture by Aurélia, licensed under CC0.