Consultative Sales Technique Training

 CONSULTATIVE SELLING TECHNIQUES- Building Rewarding Sales Relationship with Your Customers -19 & 20 February 2019 | Empire Hotel, Subang Jaya, | Gina Phan, IPMA (UK), HRDF-approvedMalaysian Integrity Academy Sdn Mark Tan (+6016 3456 560)

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“I know my product well. Why can’t I convince more customers?”

Sounds familiar? In today’s complex and highly competitive business environment, selling is no longer just about telling customers about your product and services. Customers are savvy today  — they are armed with product information, pricing, and reviews from friends. Some of them would have done research and comparisons on the Internet. Most have completed 60% of their buying before decision before engaging with a sales person.

Intentional sales professionals must cut through the noise to foster authentic relationships with their customers. A strong customer relationship allows your organization to build trust, offer insights, and foster loyalty. It becomes a big contributor to meeting and exceeding business goals.

Learning Objectives

  • Understand Buying Motivations
  • Understand and apply Personality Style Matching in selling
  • Use the 4-stage Sales Consultative Technique to overcome buying barriers
  • Apply the SPIN selling questions
  • Build Long Term Relationships with Customers
  • Handle Objections effectively
  • Be familiar with different Closing Techniques

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Who should attend

All Sales Professionals including Pre-Sales, Business Development Personnel, Entrepreneurs and anyone who is seeking stronger customer relationships and improve their ability to generate increased sales

The details

  • Training Date : 19 & 20 February 2019 (Tue & Wed), 9AM – 5PM
  • Training Venue : Empire Hotel, Subang Jaya,Selangor
  • Principal Trainer : Gina Phan, IPMA (UK), HRDF-approved trainer (Cert No. 4413)
  • Organiser: Malaysian Integrity Academy (MIA)
  • Your investment: MIA Corporate Member : RM1,680.00 nett per person. Non-Member : RM1,880.00 nett per person  (HRDF-claimable)
  • Email for more information: /
  • Phone: Siti Fatimah (+6017 4507 554), Mohammad Aliff (+6018 2464 509), Mark Tan (+6016 3456 560)

Download registration form now

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