[11 June 2021] Day 11 of the fmco* in Malaysia

Today, I take a break from the upside-down org chart series to talk about being authentic in communication. This applies to leaders as well as anyone else in the organisation.

The business landscape has changed and will carry on changing. Authentic communication is now required in all levels of conversations – whether it’s between government officials with the people, an employer with an employee, or between a business and its customers.