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Persuasion

Your customer needs a Trusted Advisor.

9 December 20207 April 2021Gina Phan Leave a comment
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What’s the difference between being a preferred vendor and a trusted advisor?

Someone asked me this question not too long ago so I thought I would write a little about this.

Continue reading →

Top communication tip for technical professionals

4 September 201723 July 2018Zinfinity 12 Comments

Are you a tech professional who has to explain your knowledge and recommendations to others? Perhaps, in a technical report, in a document, or a presentation in support of a business proposal, a project go-ahead, or to request for funding? Being able to communicate all these effectively affects your ability to get your ideas accepted, approved and implemented. Continue reading →

Using persuasive power to win more customers (part 2)

23 April 20174 October 2018Zinfinity Leave a comment

 

In Part 1, we introduced Dr Robert Cialdini’s 6 universal principles that a skilled persuader needs to know:

  • Reciprocity
  • Scarcity
  • Authority
  • Consensus
  • Commitment & Consistency
  • Liking

I explained the first three in Part 1.  Let’s see how the last three are used by marketers and businesses. Continue reading →

Using persuasive power to win more customers (part 1)

31 March 20174 October 2018Zinfinity 9 Comments

Every sales professional or business owner wants to win more customers – and not only for a one-time sale.  It is important for us to know the major influences when people make buying decisions. In order to increase sales, we need to leverage these influencing factors for our businesses. Continue reading →

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  • Merry Christmas and a Happy New Year 2023
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ZINFINITY CONSULTING
COID: 201603011235 (002503480-T)

32 Jalan Industri USJ 1/11
Taman Perindustrian USJ1
47600 UEP Subang Jaya,
Selangor Darul Ehsan
MALAYSIA

Who We Are

Formed in 2016, Zinfinity Consulting is structured to help bring your organisational learning vision to reality.
Your human resource is your greatest asset and investment. We help organisations to succeed by inspiring, developing, and transforming their people.
We can help you improve effectiveness in your organisation’s areas of challenges – sales, services, operational productivity, communications, certification and teamwork.

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