Imagine this: You walk into a doctor’s office and without even looking at you, he/she tells you what’s wrong with you. Pulling out the prescription pad, the doctor scribbles out something.
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One future-proof skill you need to master (hint – it has to do with problems and thinking)
“The kids today will have jobs that don’t exist right now.“
I have been hearing this quite often recently.
If you are just starting out on your career, it applies to you too. Your future requires a different type of thinking. This is not a new phenomenon though. We have needs for job-skills today that wasn’t there 30 years ago.
The difference is the rate of change has increased multiple-fold. Continue reading
Can you recommend a doctor to me?
How to answer a question you cannot answer
Customer Service staff in medical centres are not allowed to recommend doctors to patients when they call in. Most medical centres have this policy. So, what can they do when pushed for an answer?
I was at the Customer Services Counter at a medical centre last week. The lady had to multi-task — answering phone calls and entertaining walk-ins like me.
The phone lines were not busy and the Customer Service lobby was quiet. The agent signaled me to be seated right at her desk. She had just answered a call and I could hear the phone conversation. It went something like this: Continue reading
wiCOM features Zinfinity Consulting’s founder as the Mogul of the Month
Congratulations to our Founder and Managing Consultant, Gina Phan for being featured as Mogul of the Month in July 2019 by Women in Commerce (wiCOM).
Each month, wiCOM features women leaders who are making an impact and be an inspiration to the community. Gina joins the list that represents a look at the passionate leaders within a dynamic segment of the economy. Continue reading
I Can’t Believe This!
(Image Credit: John Hain)
(License: CC0)
“I can’t believe this!” often exclaimed by many when something unexpected unfolding in your life. “Why is this happening to me?”, “What did I do to deserve this?”, or even “Oh, My God!” moments were always there without you realising. It is spontaneous, agitated, frustrated, unexpected, disbelieving when something bad happened to us.
Sounds familiar?
Believe it or not, call it “The Law of Attraction”! It has got thousands of reasons linking to your belief system.
Your belief system is a system or a program that you have downloaded into your head when you were younger and it becomes part of how you operate in life. It is our foundation of life. Your life experiences will further confirm those beliefs and keep you in your comfort zone. For example, if your parents told you wen you were young that making money is hard, unconsciously even you put in effort, you will confirm and believe that making money is really hard. Aha! Self-fulling prophecy! Similarly, if you are person who is very beautiful, you think finding someone who loves such a beautiful person like yourself is very high maintenance, and you will never find true love. Guess what? You will never do, because you have already set that in your programming system, i.e. your brain/ mind that pathetic message.
Just like a GPS, once you have set the course, let say from Mid Valley to shopping mall to KLCC Petronas Twin Towers, you will get to KLCC no matter what by diligently following that set GPS, and you will not end up in Kuala Lumpur Police Headquarters.
What and how you choose determines your outcome.
That is why you will notice, when you choose to hang out with people who are positively driven, even though you are not one, eventually you will draw to that positive energy. Similarly, if you are always attracted to gossips about others, you tend to be sucked into a whirlpool of negative influences, even without you realising. The choice you made today determines your future.
Believe this is for your own good.
You can change your future, if you decide to make a change. You have a choice! Make a shift of your old limited beliefs. People will judge you, people will leave you, people will do all sorts of things to make you stay where you are. I mean those negative influenced people. Negative people dislike change. Because change disrupts the flow, and people do not what that. They want predictability. Positive people, on the other hand, operate differently. They like challenges, they support, they cheer, they cherish, they will do whatever it takes to make sure you are on the path of self-enrichment and become your better self. They want what’s best for you! They celebrate life!
If you believe your life is going to be better, will you stay put yourself back into your old belief of “why bad things always happen only to me”?
Believe me, believe in yourself. The journey will be rough, but hey, a rough carbon stone can be polished into a sparkling diamond. If you believe you are just a worthless stone, how can you see yourself as a shining diamond in-the-making?
Believe that new belief of yours. Change that old malfunctioned program or applications of yours. Get an upgrade! It is never too late to elevate your life and rise above. Do not wait till you are drown in your own misery dying for fresh air.
After all, who can become the better version of yourself, if it is not you?
About the author: Shin Yeen Tan is a trainer, speaker, educator, entrepreneur, Qi healer, property consultant and airbnb host. Contact her by e-mail: shiny@zinfinity.com.my
This article was originally posted on Linkedin (https://www.linkedin.com/pulse/i-cant-believe-shin-yeen-tan/)
#believe #justbelieve #believeinyourself #lawofattraction #youcanchangeyourfuture #youhaveachoice #foryourowngood #betteryou #beliefsystem #goodthingwillcome #newbelief #change #changetobebetter
Customers want you to …
CC0 Image: Pixabay/missavana
A participant in my Consultative Sales course asked me to summarise what customers want from the sales professional. To answer this question, I looked back at the valuable customer relationships I had over the years. Here’s my list:
Customers want you to: Continue reading
A new phone number
Quick update:
With immediate effect, our phone number has changed to +6011 5772 5085.
Click here for our full contact information.
Do this and close more sales
The best sales tip for new sales professionals to close more sales
What has parties got to do with closing sales? My husband and I love to entertain and take it as an opportunity to catch up with friends we don’t get to meet often enough. Recently, we had the pleasure of hosting someone we haven’t met in a few years (Let’s call him Al). The last time we saw Al, he was just starting on his new career in selling luxury-brand cars. Continue reading
5 Important Lessons from the Thai Cave Rescue
Unless you were lost in a cave yourself, you would have been like me between June 23rd and July 10th — holding your breath while following the news closely on the riveting Thai Cave Rescue episode. There are valuable leadership lessons that we can derive from it. Continue reading
How to be a better communicator (Technical Professionals Edition)
(Continuing the communications series for technical professionals. Read the first article here.)
Good writing skills do not come naturally to most people. First, we need to learn how to write well; then we put the skills to practice, intentionally. Tech professionals have an advantage when it comes to understanding technical explanations. We just need to take the extra effort to communicate the same information clearly and effectively to others.
Continue reading
Top communication tip for technical professionals
Are you a tech professional who has to explain your knowledge and recommendations to others? Perhaps, in a technical report, in a document, or a presentation in support of a business proposal, a project go-ahead, or to request for funding? Being able to communicate all these effectively affects your ability to get your ideas accepted, approved and implemented. Continue reading
Using persuasive power to win more customers (part 2)
In Part 1, we introduced Dr Robert Cialdini’s 6 universal principles that a skilled persuader needs to know:
- Reciprocity
- Scarcity
- Authority
- Consensus
- Commitment & Consistency
- Liking
I explained the first three in Part 1. Let’s see how the last three are used by marketers and businesses. Continue reading
Using persuasive power to win more customers (part 1)
Every sales professional or business owner wants to win more customers – and not only for a one-time sale. It is important for us to know the major influences when people make buying decisions. In order to increase sales, we need to leverage these influencing factors for our businesses. Continue reading
10 common errors in English and how to avoid them
English is not an easy language to learn or master, especially for non-native speakers. Sometimes, we get so used to saying things in a certain way that we don’t stop to wonder if it’s correct. Continue reading
Get inspired for success
75 Inspiring Motivational Quotes About Success
As listed by Inc.
Which one(s) inspired you the most? Leave us a comment.
#success #quotes #inspiration #motivation
(Feature image by Gerd Altmann, licensed under CC0)
Overcoming Fear of Public Speaking
(Image credit: FotoEmotions)
(License: CC0)
Is this the look on your face when presented with a chance to speak in public?
Crippling us in many ways, fear is sometimes our biggest enemy; keeping us stagnant and making us ineffective. Most times, we fear the unknown – the ‘what if’ scenarios we cannot seem to shake off from the back of our minds. Continue reading
